How did we go from standing in a long line at the bookstore to this? Read all about it: Our Story.

Need Assistance? Check out our FAQ Page.

How do we ship your gift basket? View our shipping page.

Are you an author looking to make your book "giftable"? Check out Book Bouquet's "Author's Advantage" page for details..

Our contact information:

Phone: 877-800-2665

Refund, Returns and Cancellation Policies:
Cancellations: Please call our toll-free number to speak to a customer service representative to determine if your order can be cancelled. Once an order has been shipped it can not be cancelled.

Returns/Refunds: If an order is returned to us due to an incorrect address, patient discharge from hospital or refusal of order by recipient we can refund the cost of your gift, but not the cost of shipping. If you choose to reship your gift an additional shipping charge will apply.

Refunds due to shipping damage: If your gift arrives damaged the shipping box and materials must be held until the shipping carrier has the opportunity to inspect the damages. Once we receive word from the shipping carrier regarding the damages a replacement gift or refund can be given.

Returns/Refunds: If you are not satisified with your gift you can return your gift to us for a complete refund. In order to receive a full refund the gift must be returned. To return the gift call our toll-free number and we will arrange for UPS to pick up the gift at your location. Refunds are issued when the return is received and verified.
For orders over $75.00 Free Ground Shipping will automatically apply if no other coupons are used. If you use a coupon the flat rate ground shipping charge will apply.

Delivery Info:
Ground shipping arrives in 3 - 7 days.
Priority 2 - 3 days.
Express 1 - 2 days.
Same day delivery of gift baskets is not offered.
Orders for gift baskets placed after 3:00pm EST Friday will ship on Monday.
There is no delivery of gift baskets on weekends or US Holidays.
No delivery of gift baskets to hospitals on weekends.
For Gift Basket Deliveries to Hospitals see our shipping page for more information.
See Book Bouquet's FAQ page for frequently asked questions.